While attempting to send and receive Singnet emails in Outlook, if one finds shortcomings in the email service, it can be annoying. However, most of these annoyances can be fixed within a few easy steps. Here’s a quick reference guide to help you troubleshoot these frequently occurring email issues.
Step 1: Evaluate Your Internet Connection
Before one begins fiddling with the various settings and configurations regarding emails, it is important to first check whether the device is connected to the internet. There are many instances where Outlook finds itself in a dilemma: trying to send or receive emails due to a bad or no internet connection. One can try reconnecting to their network or reset their router if that can help in this instance.
Step 2: Check Your Account Settings
Email settings, if set incorrectly, can be the most prominent source of the email malfunction after the outage of service. If you would like to validate your Singnet email settings in Outlook, do the following:
Once the account has been set up successfully, open the Outlook app and head over to File > Account Settings.
Go over to the Email tab and search for your Singnet account.
Click Change in order to modify your account settings.
Make sure to reconfirm that the following details are true:
- Incoming mail server: IMAP or POP; server name and port numbers are as specified by the Singnet service.
- Outgoing mail server: SMTP; ensure that the server name and port number are correctly set as per Singnet.
- SSL/TLS Settings: Check the selected encryption method. Most email providers advise the use of SSL/TLS.
Step 3: If you changed your Singnet email password, ensure it’s updated in the Outlook application.
After you have changed your password, log in to the Outlook app. Proceed to File > Account Settings. Correctly type the password in the password field and hit save changes. After updating the password, try sending and receiving an email to see whether the problem you had is resolved.
Step 4: Try to Unstick Emails That Are in the Outbox to Avoid Getting Them Stuck During the Transition.
Outlook users may get emails stuck in the outbox where they end up not getting sent. If you experience this, refer to the following instructions:
Clear out the Outbox: In the Outbox folder, all the unsent emails should be deleted or moved to the drafts folder so that you can try resending them later.
Step 5: Disable Any Active Antivirus or Firewall Temporarily
Disabling the application may provide a solution, as it may be the case that the resources are being denied due to emails being sent through Outlook, and therefore interference from applications such as firewalls and antivirus programs may arise. Try to disable your antivirus application or firewall temporarily to check if it is the cause of the issue. If your emails work fine with the antivirus software switched off, then alterations to the program’s settings would be required.
Step 6: Repair Your Outlook Installed Program
When none of the above works, the issue could be with the Outlook application itself. To fix it, proceed as follows:
In the Start menu, go to Control Panel > Programs and Features.
Locate Microsoft Office and expand it, then click on Change.
Now click Repair and then comply with the instructions as they appear on the screen.
Step 7: Contact Singnet Support
If the problem continues to persist, you should think of contacting Singnet Customer Support for help. Apparently, on their end, there could be a server-related problem or a particular issue related to your account that they may assist in rectifying.
Additional Tips
- Update Your Outlook: It is advisable to always have the latest version of Outlook since issues are likely to be fixed in later versions.
- Look for Server Status: At times, some email-related errors are caused by the servers being down for maintenance. The status page or website of Singnet should also be checked for any outages.
If you follow these steps, you can be sure that you will solve the majority of the send and receive issues that you have with your Singnet email in Outlook. Should the issues persist, don’t forget that there are both Singnet and Microsoft support teams who can help you with such issues.
